Jan Umali

With over five years of experience supporting real estate teams, Jan brings a wealth of
knowledge and operational expertise to her role as Director of Client and Agent Experience. Having supported major real estate operations throughout her career, she has developed a comprehensive understanding of what it takes to keep a busy team running smoothly and clients well cared for.
Jan serves as the team’s dedicated internal support agent, transaction coordinator,
compliance director, and operations lead—a true multi-hat professional who ensures every detail is handled with precision. From managing contracts and timelines to maintaining regulatory compliance and supporting agents in the field, she is the steady force that keeps everything on track behind the scenes.